Help & Support
Sometimes it can be a relief to accept support or to talk to others about challenges, uncertainties or personal issues. Seeking help is an important step towards improving your well-being, gaining new perspectives and not having to cope with the demands of student life on your own.
On this page, you will find contact points and support services that can assist you in challenging situations, provide guidance and help you find the right support for your personal or study-related situation.
Emergency support for mental health crises
If you are experiencing an acute mental health crisis or feel at a loss, it is important to seek support. You do not have to cope with difficult situations on your own. Talk to people you trust or contact professional support services.
In acute emergencies
If there is an immediate danger to yourself or others, please contact the emergency services immediately:
- Police: 110
- Ambulance / Emergency services: 112
Telephone support
These services are anonymous, free of charge and available 24 hours a day:
Other ways to help
- GPs or psychotherapists
- Social psychiatric services
- Trusted individuals in your personal circle
Seeking help is an important step and a sign that you are looking after yourself well.
Don’t hesitate – you and your concerns are important!
Do you need help and don't know where to start?
The webite of Support and Advisory Services for Students serves as a guide and provides a structured overview of the support and counseling services available at the University of Bamberg. All the counseling services listed here work closely together to provide you with the best possible support for your concerns.
As your first point of contact for study-related questions and problems, you can reach out to the Central Student Advisory Services. The staff will advise you discreetly and, if necessary—and of course only with your consent—refer you to the appropriate offices and contact persons.
Alternatively, you can also contact the counseling office that is most suitable for you directly.
Would you like to get some help from a psychotherapist?
The Psychotherapy Counseling Service from the Würzburg Student Union offers professional counseling to Bamberg students dealing with mental health challenges, personal crises, and academic issues.
Contact:
Preferably by phone during office hours on Tuesdays from 11 a.m. to 12 p.m. or Thursdays from 2 p.m. to 3 p.m. (Tel. 0931/8005-820).
You can also contact us by email: pbs-bamberg(at)swerk-wue.de
Elisabeth Landgraf, M.A. in Psychology, Psychologist and Psychotherapist
Psychotherapy Counseling Center of the Würzburg Student Services
Bamberg Branch
Austraße 37
Are you looking for someone to talk to – in the evening or at night?
Nightline Bamberg offers students an anonymous and confidential service in the evenings and at night where they can talk and share their thoughts.
Opening hours: Mondays, Wednesdays and Thursdays from 9 pm to midnight
Telephone number:
0157 35233503
Feel like talking? - Peer counseling via WhatsApp & email
Do you feel like talking—but don’t want to have a face-to-face conversation right now?
The volunteer peer counselors at Studylife-balance offer you the opportunity to talk confidentially and easily—whenever it’s convenient for you, via WhatsApp or email. Our trained peer counselors are here to support you with understanding and as equals.
Dropping Out or Having Doubts About Your Studies: What’s Next?
If you’re having doubts about your academic path or wondering what to do after dropping out, the “Queraufstieg” counseling network offers helpful guidance and new perspectives.
“Queraufstieg” provides information on possible steps beyond higher education, highlights alternative paths, and connects you with relevant counseling centers, companies, and support services.
Would you like professional support during your studies?
The Campus Coaching program offers students in the Department of Education the opportunity to
reflect on personal topics related to their studies, personal development, and career planning in a safe and supportive environment.
Please note: This service is exclusively for students in the Department of Education.
For more information on the service and how to get in touch, please visit the Campus Coaching website.
Are you coming from abroad and want to settle in well in Bamberg, or are you interested in studying abroad?
The International Office at the University of Bamberg offers students comprehensive advice and support on all matters related to studying in an international context. Whether you’re coming from abroad or interested in studying abroad—the team will assist you with planning your studies, integrating into campus life, handling administrative matters, and connecting you with the right resources. This will help you find your bearings, overcome challenges more easily, and make the most of your academic experience.
- Information for international students at the start of the semester can be found on the International Office website here
- Information for Bamberg students can be found on the International Office website here
