Trouble-Shooting
Error 218
When I use my chip card or ServiceCard, a message pops up on the terminal saying "Fehler 218 Eingaberichtung". ("Error 218 entry direction")
Unfortunately, your card is faulty and has to be replaced. To determine whether there is a technical malfunction or not, please let us do a quick check (Dez. Z/IS ServiceCard-Team, Kapuzinerstraße 16, 2nd floor).
You can either send us your card with internal mail with a brief note or visit our office.
Error 448 Delete Card
When I use my chip card or ServiceCard, a message pops up on the terminal saying "Fehler 448 Löschkarte". ("Error 448 Delete Card").
This message pops up whenever a transaction between your card and a terminal or a cash charger was not completed properly. It may be that the card was removed too early from the chip card slot. If that happens, "delete card" is written onto your chip card and it will be deactivated. As a result none of the functions related to paying by card can be used anymore.
In order to reactivate your card, you will need to reconnect with the terminal (copy machine, cash charger, coffee machine...) which locked your card. Normally, it will be the device at which the card worked properly the last time.
By inserting your card into any copy terminal, you can find out at which station your chip card was locked. The terminal may then display the following message:
- Fehler 448
- 18/46 --> N5-Nr. / HC
The first item is the N5 number and shows the location; the second number is teh type of device (HC). In our example, it is the SmartOne copy terminal (HC=46) at Markusplatz 3, Computer room K10 (N5-Nr. = 18). By inserting the card into that terminal, the chip card should work again. If you are unable to reactivate the card this way or the terminal has already been dismantled, you are welcome to visit our office briefly at Dez. Z/IS, Kapuzinerstraße 16, 2. OG. Please bring your chip card with you-
| Error 448 | Location | Activated/ Deactivated |
| 2/46 | Copier, Top floor, Room No. 117a, Uni at An der Uni 11 | Activated |
| 3/46 | Copier, 2nd floor, East wing, Uni at An der Uni 2 | Activated |
| 5/46 | Copier, Library Uni at Am Kranen 1 | Activated |
| 6/46 | Copier, Library, 1st floor Uni at An der Uni 2 | Activated |
| 7/46 | Copier, Library, 1st floor Uni at Heumarkt 2 | Activated |
| 8/46 | Copier, 1st floor, Room No. 105 Uni at An der Uni 9 | Activated |
| 10/46 | Copier, Ground floor, Mail room Uni at Kapuzinerstr. 25 | Activated |
| 11/46 | Copier, 1st floor Uni at Kapuzinerstr. 22 | Activated |
| 13/46 | Copier, Ground floor Uni at Hornthalstr. 2 | Activated |
| 16/46 | Copier, Ground floor, Room No. 0.158, Uni at Kärntenstr. 7 | Activated |
| 17/46 | Copier, Library #1, to the right, Uni at Steinertstr. 1 | Activated |
| 18/46 | Copier, Computer room K10 Uni at Markusplatz 3 | Activated |
| 19/46 | Copier, 1st floor Uni at Am Kranen 12 | Activated |
| 20/26 | Karl reverse vennding machine, ERBA island | Activated |
| 21/26 | Karl cold drinks machine, ERBA island | Activated |
| 22/26 | Karl hot drinks machine, ERBA, island | Activated |
| 22/1 | Copier, 1st floor Uni at Markusstr. 12a | Activated |
| 23/26 | Karl Snack vending maching, ERBA island | Activated |
| 24/46 | Copier, 3rd floor, Copy room, Uni at Kapuzinerstr. 16 | Activated |
| 25/46 | Copier, Ground floor, Uni at Kapuzinerstr. 20 | Activated |
| 26/46 | Copier, RZ, Room No. 0.04 Uni at Feldkirchenstr. 21 | Activated |
| 27/46 | Copier, RZ, Room No. 2.06 (Operateure) Uni at Feldkirchenstr. 21 | Activated |
| 28/46 | Copier, Library, 2nd floor, Media digitalisation room, Uni at Feldkirchenstr. 21 | Activated |
| 30/46 | Copier, Library, 1st floor, to the left Uni at Feldkirchenstr. 21 | Activated |
| 32/46 | Copier, 3. OG, R 324, Copy room, Uni at An der Universität 5 | Activated |
| 33/46 | Copier, Ground floor, Mail room, Uni at Markusplatz 3 | Activated |
| 35/46 | Copier, Ground floor Library Uni at Heumarkt 2 | Activated |
| 36/46 | Copier, Ground floor, Library Uni at Am Kranen 1 | Activated |
| 37/46 | Copier, Ground floor Library Uni at Steinertstr. 1 | Activated |
| 38/46 | Copier, Library, Digitalization room, Uni at Feldkirchenstr. 21 | Activated |
| 40/46 | Copier, 1st floor, Intermediate storey, R 106 Uni at An der Universität 5 | Activated |
| 42/46 | Copier, Ground floor, State Library Uni at Domplatz 8 | Activated |
| 49/46 | Copier, Top floor Room No. 308 Uni at Am Kranen 12 | Activated |
| 50/46 | Copier, Library #2, 1st floor, Room No. 148 Uni at Steinertstr. 1 | Activated |
| 53/46 | Copier, Building G2 002 to the left Uni at Markusstraße 8a | Activated |
| 54/46 | Copier, Ground floor, Copy room No., to the right Uni at Feldkirchenstr. 21 | Activated |
| 55/46 | Copier, 2nd floor, #2 in the centre Room No. 225E Uni at Feldkirchenstr. 21 | Activated |
| 61/46 | Copier, Ground floor, Copy room, to the left Uni at Feldkirchenstr. 21 | Activated |
| 62/46 | Copier, Library #1, 1st floor Uni at Steinertstr. 1 | Activated |
| 63/46 | Copier Uni at Langheimer Hof | Activated |
| 64/46 | Copier, Building G1 311 Uni at Markusstraße 8a | Activated |
| 65/46 | Copier, Building G2 303 Uni at Markusstraße 8a | Activated |
| 67/46 | Copier, Room No. 00.028 Uni, ERBA island | Activated |
| 68/46 | Copier No. 1, Room No. 04.006 Uni, ERBA island | Activated |
| 69/46 | Copier, Room No. 02.071 Uni, ERBA island | Activated |
| 71/46 | Copier, Room No. 03.052 Uni, ERBA island | Activated |
| 74/46 | Copier, Room No. 05.081 Uni, ERBA island | Activated |
| 75/46 | Copier, Old Music, Room No. 538 Uni, at Feldkirchenstr. 21 | Activated |
| 76/46 | Copier, Room No. 02.02, Am Kranen 14 | Activated |
| 77/30 | Copier, Markusstraße 12b, Room No. 01.02 | Activated |
| 78/46 | Copier, Augustenstraße 6, Ground floor | Activated |
| 81/9 | Refectory Cash register No. 1 at Austrasse 37 | Activated |
| 82/38 | Refectory Cash register No. 2 at Austrasse 37 | |
| 82/46 | Copier, 1st floor, Room No. 01.14 Uni at Heumarkt 2 | Activated |
| 83/9 | Caferia Cash register Uni, ERBA island | Activated |
| 84/9 | Refectory Cash register No. 1, to the left (of the check-out desk) at Feldkirchenstr. 21 | Activated |
| 85/9 | Refectory Cash register No. 2, in the centre (of the check-out desk) at Feldkirchenstr. 21 | Activated |
| 86/9 | Refectory Cash register No. 3, to the right (of the check-out desk) at Feldkirchenstr. 21 | Activated |
| 87/9 | Refectory Cash register at Feldkirchenstr. 21 | Activated |
| 88/9 | Refectory Cash register at Markusplatz 3 | Activated |
| 100/32 | Cash charger to the left in the refectory lobby at Feldkirchenstr. 21 | Activated |
| 101/32 | Cash charger, lobby of the refectory building at Austrasse 37 | Activated |
| 102/32 | Cash charger to the right side, in the lobby of the refectory building, at Feldkirchenstr. 21 | Activated |
| 150/32 | Cash charger in the lobby at Branch Library 3, Ground floor, Uni at Feldkirchenstr. 21 | Activated |
| 151/32 | Cash charger, Branch Library 4, Ground floor, to the left (locker room passage) Uni at Heumarkt 2 | Activated |
| 152/32 | Cash charger, Branch Library, Building G2, Copy room, Uni at Markusstraße 8a | Activated |
| 153/32 | Cash charger in front of the Branch Library Uni, ERBA island | Activated |
| 201/26 | WMF Cafemat, Bistro, Cafeteria Uni, 1st floor, at Austrasse 37 | Activated |
| 202/26 | Franke Spectra S (different types), Refectory Uni, Markusplatz 3 | Activated |
| 203/26 | Franke Spectra S (different types), Refectory Uni, ERBA island | Activated |
| 204/26 | Franke Spectra XXL (coffee only), Refectory Uni ERBA island | Activated |
| 205/26 | WMF Cafemat, Cafeteria Uni, to the left, Feldkirchenstraße 21 | |
| 206/26 | WMF Cafemat, Bistro, Cafeteria Uni, to the right, Feldkirchenstraße 21 | |
| 220/14 | Washing machine terminal for Haus A and B STW-Wohnheim (halls of residence) at Pestalozzistr. | Activated |
| 221/14 | Washing machine terminal for Building Haus C and D STW-Wohnheim (halls) at Pestalozzistr. | Activated |
| 222/14 | Washing machine terminal for Building Haus E and F STW-Wohnheim (halls) at Pestalozzistr. | Activated |
| 223/14 | Washing machine terminal in the dorms at Judenstr. 2 | Activated |
| 224/14 | Washing machine terminal in the dorms at Judenstr. 8/10 | Activated |
| 225/14 | Washing machine terminal in the dorms at Hornthalstr. | Activated |
| 226/14 | Washing machine terminal in the dorms at Kesslerstr. | Activated |
| 227/14 | Washing machine terminal in the dorms at Balthasargäßchen | Activated |
| Error 448 | Location | Activated/Deactivated |
| 1/1 | University copier at Kapellenstr. 13 | Deactivated |
| 1/38 | Refectory cash register No 2 at Austrass 37 | Deactivated |
| 4/1 | Copier, Referat 2/1 Test Uni at Kapuzinerstr. 16 | Deactivated |
| 9/1 | Copier, Dez. Z/IS (Information systems) Test Uni at Kapuzinerstr. 16 | Deactivated |
| 12/30 | Copier, 2nd floor, Room No. 209 Uni at St. Getreu 14 | Deactivated |
| 14/46 | Copier, Ground floor Uni at Markusstr. 6 | Deactivated |
| 15/46 | Copier, 2nd floor, Copy room, to the left, Uni at Feldkirchenstr. 21 | Deactivated |
| 20/1 | Copier, RZ Uni at Feldkirchenstr. 21 | Deactivated |
| 21/1 | Copier, RZ, Operateure Uni at Feldkirchenstr. 21 | Deactivated |
| 23/30 | Copier, Library #2 Uni at Steinertstr. 1 | Deactivated |
| 29/30 | Copier, Library, 1st floor, in the centre, Uni at Feldkirchenstr. 21 | Deactivated |
| 31/46 | Copier, Room No. 015 Uni at Luitpoldstr. 5 | Deactivated |
| 39/46 | Copier, 2nd floor, Dez. Z/IS (Informationssysteme) Uni at Kapuzinerstr. 16 | Deactivated |
| 41/46 | Copier, 1st floor, Corridor Uni at Fleischstr. 2 | Deactivated |
| 43/1 | Copier, 1st floor, Room No. 109 Uni at Am Kranen 1 | Deactivated |
| 52/30 | Copier, 2nd floor Uni at Kirschäckerstr. 39 | Deactivated |
| 56/46 | Copier, 2nd floor, #5 on the right side, Room No. 225E Uni at Feldkirchenstr. 21 | Deactivated |
| 57/30 | Copier, 1st floor, Villa, Room No. 103 Uni at Jäckstr. 3 | Deactivated |
| 58/30 | Copier, 3rd floor, Uni at Lichtenhaidestr. | Deactivated |
| 59/30 | Copier, Top floor Uni at Lichtenhaidestr. | Deactivated |
| 60/46 | Copier, Room No. E09B Uni at Wilhelmspost 3 | Deactivated |
| 66/30 | Copier Uni at Untere Sandstr. 30 | Deactivated |
| 70/46 | Copier No. 2, Room No. 04.006 Uni, ERBA island | Deactivated |
| 72/46 | Copier 3, Room No. 04.006 Uni, ERBA island | Deactivated |
| 73/46 | Copier 4, Room No. 04.006 Uni, ERBA island | Deactivated |
| 238/26 | WMF Cafemat, Cafeteria Uni, Feldkirchenstraße 21 | Deactivated |
| 239/26 | WMF Cafemat, Bistro, Cafeteria Uni, Feldkirchenstraße 21 | Deactivated |
| 240/26 | Karl hot drinks machine in the refectory lobby at Feldkirchenstr. 21 | Deactivated |
| 241/26 | Karl Snack vending maching in the refectory lobby at Feldkirchenstr. 21 | Deactivated |
| 242/26 | Karl cold drinks vending machine in the refectory lobby at Feldkirchenstr. 21 | Deactivated |
| 243/26 | Karl cold drinks and snack vending machine on the Ground floor in Building G2, Uni, Markusstraße 8a | Deactivated |
| 244/26 | Karl reverse vending machine, Cafeteria Uni, ERBA island | Deactivated |
| 245/26 | Karl snack vending machine, Cafeteria Uni, ERBA island | Deactivated |
| 246/26 | Karl cold drinks vending machine, Cafeteria Uni, ERBA island | Deactivated |