MFA and passkey under Windows 11

Attention:

  • If a computer is used by several people, it is essential that each user has their own local user account.
  • No MFA login may be set up with a technical account.

Important notes:

  • To be able to set up the passkey, a  Codematrix must first be set up.
  • If you have activated MFA, you must use it on all devices to log in. We recommend carrying out the setup on all devices and setting it up on at least 2 devices, as this means you do not have to use the code matrix to set it up again if a device is defective.

Set up Windows Hello

First check whether the business or school account of the University of Bamberg is available in the account settings. Navigate to the Windows settings of your device. There you will find the menu item Accounts - Access work or school account. If it is not available, you do not need to do anything here. If it is available, click on it and then on Disconnect.

Please note!

If you have already set up the Windows Hello pin or fingerprint on your computer, you can continue with Rolling out passkey.

Navigate to the login information in the Windows settings under Accounts. First activate the Windows Hello PIN in the login options. Restart the laptop after setup to check the new login option.

Notes:

  • The Windows Hello PIN should not contain any content from your password for the BA number or from the BA number.
  • The Windows Hello PIN must be set up, without it the setup cannot be completed. It also serves as an alternative login method in the event that fingerprint recognition does not work.

Note on tower computers!

If you are using a stand-alone computer or tower computer, you can only set up the Windows Hello PIN as a login option. You can continue directly with Roll out passkey.

Attention!

If you have forgotten the Windows Hello pin, you must first remove it and set everything up again as described in the instructions in the section Setting up Windows Hello.

Now select a login option (Hello fingerprint recognition is recommended) to add it.

After setup, restart the computer to check the new login option.

On laptops with a fingerprint option, the corresponding button can be found either near the touchpad or directly on the device's on/off button.

Roll out passkey

Please note!

  • If you are already logged in to the IAM portal, follow the instructions.
  • If you want to set up Passkey on another end device, first log in to the IAM portal on the end device on which you have already rolled up Passkey. Create the registration code. And follow the instructions in the section Create Passkey on the new end device.

Create registration code

To roll out the passkey, open the web application IAM-Portal - Create registration code.

Your registration code will be displayed there. Please copy it and note that the code is only valid for 30 minutes.

Create passkey

Then follow the link to unroll the passkey: https://getpasskey.iam.uni-bamberg.de.

The code matrix and the registration code should be displayed for selection as a registration option.

Please enter the previously copied registration code in the field provided on the Getpasskey page and click on “Check”.

Select the menu item Roll out token.

As you have to roll out a passkey for each device, it is advisable to define a description accordingly. Therefore, assign a corresponding name under Description, such as “Laptop login”. Confirm this with Roll out token.

The temporary pop-up message “getpasskey.iam.uni-bamberg.de requests extended information...” will then be displayed. Please select the “Allow” option promptly. Otherwise the token will be deactivated and deleted.

If the passkey has been successfully stored, you will receive the message The token has been rolled out in the next window.

Activate passkey login in the IAM-Portal

The last step is to activate the passkey in the IAM portal under the following link: https://idp.iam.uni-bamberg.de/passkey/

Select Activate in the menu and click on Apply. The Passkey login has been activated notification is displayed as confirmation.

To deactivate the passkey login, select Deactivate in the menu and then Apply.

Manage passkey

Passkeys are managed via the IAM portal (iam.uni-bamberg.de). You can deactivate or delete your passkeys under the menu item Manage Passkeys. Please note that the corresponding passkey must be deleted immediately if the device is lost or stolen.

Emergency registration with the code matrix

Please only use Codematrix in an emergency and if you are sure that the passkey login is not available. Follow the steps on the Codematrix information page. There you will find the link to the detailed instructions.

Have you any futher questions?

IT-Support
Telephone: +49 951 863-1333
E-Mail: it-support(at)uni-bamberg.de